Vinted Members Share Anger Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
They have suggested members to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Updates
Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.